New feature ideas

Managers and admins should be able to fully manage published shifts from the mobile app, especially for last-minute roster changes. Currently, managers can view team schedules on mobile, but published shift management is limited compared to desktop. This creates issues for frontline managers who are not always at a workstation, especially in healthcare, hospitality, retail, F&B, aged care, security, and other shift-based industries. The mobile app should allow users with the correct permissions to: * Edit published shift start and end times * Edit or add breaks * Add or update shift details * Add notes or reasons for shift changes * Delete published shifts that are no longer needed * Move a shift to another employee * Convert an assigned shift into a vacant shift * Assign a vacant shift to a staff member * Publish vacant shifts for shift claiming * Review updates before publishing * Notify affected staff when changes are published * Require staff acknowledgement for updated shifts * Respect existing shift clash or duplicate shift prevention rules This is important because managers often need to make changes while on the floor, not from a desktop. If an employee’s shift changes and the old shift cannot be deleted or updated from mobile, the outdated shift may still appear in the schedule. This can cause duplicate shifts, shift clashes, staff confusion, and missed updates. This feature would help keep the schedule as the source of truth, reduce manual communication through WhatsApp/SMS/calls, and ensure staff receive accurate schedule notifications in real time. This is different from timesheet corrections because the goal is to update the roster before the shift happens, not fix attendance after the shift has already occurred.

Please automatically remove the deactivated employees from the list of activate performance reviews that need to be completed.

Notes can be written on a team member shift. Notes can be seen either by managers, or by manager and the person with the note written on it

The new Leave feature represents a significant step backwards in usability. Previously, it was already challenging that staff members were unable to edit or delete their own availability. With the latest update, the process has become even more confusing for staff and unnecessarily complicated for managers who are responsible for maintaining accurate rosters. Displaying availability in green on the roster is counterproductive. Managers do not need to see when staff can work — they need clear visibility of when staff cannot work. Highlighting availability instead of unavailability makes the roster harder to interpret and increases the risk of scheduling errors. The terminology used in the update is also problematic. “Unavailability for casuals” is unclear, and the restriction of only five consecutive days of unavailability does not reflect real operational needs. Requiring staff to use “Temporary Availability” to indicate unavailability is confusing and inconsistent with standard industry language. Staff do not say, “I need to update my temporary availability.” They say, “I need to put in unavailability for the weekend.” Overall, the language and workflow in this update do not align with how staff and managers actually communicate or operate, and the changes have made the system less intuitive and more time‑consuming to use.

We would like to enhance the form access functionality by allowing forms to be accessed based on Manager permission profiles. Currently, the "Who can access this form at any time?" options are limited to: No Employees All Employees Selected Positions Selected Teams/Locations Advanced Selection (combination of Positions and Teams) We are requesting an additional option that allows administrators to select one or more Manager permission profiles and make forms available to users assigned to those permissions. This functionality would provide a more scalable and efficient method of controlling form access. Our organization operates across two countries with more than 300 positions, making position-based assignment difficult to manage. Additionally, Teams and Locations are configured primarily for workforce management purposes and do not align with our permission-based access requirements.

Like with unavailability, to be able to set a minimum period of time that staff can request holiday. We have a 2 week window where staff can't request holiday, so it would be good if these days are just marked as unavaliable for them.

Business owners and managers on the go would really appreciate some attention being given to some items on the mobile app that will reduce admin time and give us the ability to record information while it is fresh and at it's most accurate the ability to use and edit week view in schedule the ability to view and make comments attached to timesheets the ability to add HR notes (as well as add PDF/image attachments for evidence) the ability to attach evidence to leave requests (medical certificates or images text messages) Most of these things are time sensitive when something is going wrong, and having to write a note and schedule time to do it later is not ideal.

I have a huge list of HR Tasks that I am not going to action, for example, performance reviews that are due/overdue for staff that no longer work here. However, as I cannot clear them I am stuck with the yellow 9+ notification and don't notice when I have new tasks I need to action. The ability to mark it as inactive/not needed/whatever you want to call it would be very much appreciated.

Surveys do not currently have an expiry date; an administrator has to go in and manually deactivate the survey. Requesting to add an Expiry Date which will automatically close the survey to further responses on that date. Ideally, if an Expiry Date is selected, it will be visible to employees who are completing that survey

This new update of showing availability has made it more confusing to roster. I only need to see when they can't work so can we have the option of choosing how we view it? Also when someone wants to put in unavailability over a few weeks i.e. 3 consecutive Tuesday nights, temporary unavailability only allows the feature for 5 days.