Integrations

It would be very useful within our business for the "Date Range" function of the Stats Report to extend to include "Custom Date" range. This will allow our teams to access historic data greater than "Last month".

Id love to see when approving a leave request for a full day or multiple days instead of vacating the schedule this would automatically delete the rostered shift and replace with the leave only as we have multiple managers onsite and im finding a lot not vacating the schedule and it causing double up shifts and blocking when we go to publish.

Create a search button in the chats section instead of just scrolling through. Very frustrating in big organisations when trying find record of chats especially with numerous people.

Would be great if we can save settings on a report so we don't have to come back and add the fields every time we run it.

Id also love to see options that when staff are entering leave request in the future or even next year that will have enough projected hours forecasted but currently they dont have the leave accrued at the time of approving it will result in unpaid leave portion. Id like to see and option that the accrued hours potentially reducing the unpaid portion of a future approved leave request. We shutdown for Christmas and give advance notice to staff but we will have some short in their balances now so if i approve their leave request at this time again part of the requested hours will move to unpaid. I have been told by support the best option is to sit as pending. This does not help for other examples at other times of the year if someone is booking a holiday in 6 months time knowing they will have accrued leave balance at the time but we cant approve the leave now because it will result in unpaid portion now. There also isn't a option to tick the allow negative leave balances for us.

I would love the option to make the application form fields Mandatory not Optional. E.g. phone number, right to work, locations

Details: The current Attendance Report looks worse compared to the old version. The percentage values are not accurate, which makes it unreliable for auditing and compliance purposes. Additionally, the ability to view individual attendance reports inside staff profiles is now gone, which managers and clients heavily relied on for tracking specific staff history. Key Issues: • Percentages do not reflect true attendance or punctuality. • No visibility between Rostered vs. Actual clock-in/out times. • No clear indicators when staff are late for clock-in or clock-out. • No access to individual staff attendance reports in profiles, which removes a crucial auditing view. Proposed Solution: • Fix the calculation for percentages so they accurately reflect attendance (present, absent, late). • Add columns showing Rostered Start/End alongside Actual Clock-in/Clock-out times. • Highlight discrepancies (late arrivals, early departures, missed shifts) with clear indicators or color codes. • Reinstate individual attendance reports in staff profiles so managers can quickly review a single staff member’s record. • Ensure reports remain exportable in client-ready formats (Excel/CSV/PDF). User Story: As a manager or auditor, I want accurate attendance reports that show both rostered and actual times, with late indicators and access to individual staff reports, so I can properly track reliability, audit records, and ensure compliance. Benefit: • Restores trust in the accuracy of attendance reporting. • Provides managers and clients with the detailed data they need. • Saves time by reducing manual checks across rosters, timesheets, and profiles. • Improves transparency and accountability for individual staff performance.

Details: • On desktop, managers can reassign a published shift and adjust times, but there’s no comment or notification shown to other managers when the change happens. On mobile, managers cannot do this at all. This is an issue because managers are often on the floor and too busy to log in on desktop. Scenario Example: • Staff A is rostered for 7:00 AM. • At 7:30 AM, Staff A has not arrived and will not be working that day. • The manager finds Staff B to cover the shift, but Staff B can only start at 8:00 AM. • On desktop, the replacement can be made with adjusted hours, but no notification is sent to other managers. • On mobile, the replacement cannot be made at all, forcing managers to stop what they’re doing and log in on desktop. Proposed Solution: • Enable managers to replace staff + adjust hours directly in the mobile app. • Require a comment/reason when making the change (e.g., “Staff A no-show, Staff B covering from 8:00”). • Trigger a notification to all managers that managed the team (desktop and mobile) so they know a replacement happened and why. • Add visibility in the roster/timesheets that shows the shift was updated, by whom, and with what comment. User Story: • As a manager, I want to replace staff and adjust hours directly on mobile and leave a comment so that other managers are notified and the change is recorded clearly. Benefit: • Saves time since managers won’t need to switch to desktop during busy hours. • Provides transparency and accountability with reasons logged. • Prevents confusion across managers by showing who made the change and why. • Ensures shifts, attendance, and payroll stay accurate.

Details: • Right now, managers can only assign Shift Details when using the desktop version. On mobile, when adding a rostered shift, there’s no option to apply these shift details. Problem: • Managers often create shifts while on the floor using the mobile app. • Without the ability to add shift details, they either leave shifts incomplete or need to later edit them on desktop, which is inefficient. Proposed Solution: • Add a Shift Details field to the mobile “Add Rostered Shift” screen. • The field should mirror the desktop dropdown, allowing managers to pick from existing shift details (with search/scroll). • Ensure it supports all custom shift detail values set by the organization. User Story: • As a manager, I want to apply Shift Details while creating a shift in the mobile app so that the schedule is complete and accurate without needing to switch to desktop. Benefit: • Saves time during busy hours. • Ensures shifts are published with correct details from the start. • Reduces errors and double-handling.