Changelog
Follow up on the latest improvements and updates.
RSS
new
Rostering
Choose Who Can Claim a Vacant Shift
You can now choose
which employees can claim a vacant shift
, rather than offering it to the whole team. When publishing a vacant shift, you’ll see an
Offer to everyone
option, which is ticked by default. Untick it
to choose exactly who can see and claim the shift. Employees are grouped into Good fits
and Other staff
to help you decide.
Once published, you can see who the shift is available to on the shift card, and on the shift claiming page on desktop.


To change who can claim a shift, re-publish the schedule with a different list of employees.
new
Time Off
Bulk Action Availability Requests
You can now approve or decline availability
in bulk
from the Time & Attendance
> Availability
page.Tick the checkbox on the requests you want to action, then open the
Bulk Actions
dropdown and choose either Approve
or Deny
.
You'll also see a summary of any blackout periods the requests violate: 

new
Rostering
New Look Coming Soon: Roster Publish Menu
We’ve refreshed the roster publish menu with a cleaner layout, which now
also remembers your publishing choices
. Publishing works the same as before, we've just updated the look of the menu.We're aiming to send the new look live by the end of this week.
What's changed:
- Staff list and warnings now sit on the right-hand side of the window. Staff with errors, then warnings, are at the top of the list.
- Totals for shifts, claimable shifts and staff notified are shown at the top right.
- Publish settings are now a series of rows on the left.
Before:

After:

After you publish, your
Email/SMS notifications
, message
, Notify Staff with No Shifts
and Shifts must be acknowledged
choices are saved for two weeks, so they’re already ticked the next time you click Publish. This part is already live in your account.Notes:
- Publish choices are saved per organisation and per manager
- If you close the window without publishing, or the publish fails, nothing new is saved
- Publish vacant shiftsis not remembered, so you’ll still need to tick it each time
- Publishing a single shift only remembers Email and SMS notification settings
new
HR
Performance Reviews
Skills Assessments in Performance Reviews
You can now include
skills assessments in your performance reviews
, so skills are added to an employee’s profile as part of the review process.When creating a performance review template, select the skills to be assessed under
Skills rated
, or add them in the Setup
tab of an existing template.
The selected skills are added to their own section on the
Questions
tab of the template, where you can add further questions if you need to.
Reviews with skill assessments must be rated by the assigned
reviewer
, the same as standalone skill assessments. If Employee visibility is disabled, skill ratings are redacted along with any questions not assigned to the employee.
Skills are
awarded to the employee’s profile
when the review is completed. Learn more about skills here.new
Payroll
Australia (AU)
Journal Accounts by Team for Split Autopay Salary Earnings
Journals for salaried employees on autopay now split by
team account
when both Split autopay earnings by department
is on and the team on their autopaid salary template is blank
. Previously, every split line used the same journal account set in the salary template
, rather than the journal account that matches its team.
What hasn’t changed
- If the autopaid earnings template has a team/department set, the account you chose is used as before
- If Split autopay earnings by departmentisoff, nothing changes
- The teams on autopaid earnings templates aren’t changed
If you use this setting and leave the department blank on autopaid earnings templates, your journals now split by team account. Check that each team has a journal account set up.
Learn more about splitting autopaid salary earnings by department here.
new
Mobile App
Tasks in the Mobile App
We've improved the
Tasks
tab for managers in the mobile app, with a larger variety of tasks now shown here. We have also added this as a new page for employees
to see what they need to action:
Managers can filter by
Needs your action
, Waiting on others
, or All tasks
. They can also filter tasks by specific staff:
new
HR
Hire
Australia (AU)
SMS Notifications in Hire
You can now
text candidates at all key points in the hiring process
, rather than relying on email alone, and view each text sent to the candidate within their application. This expands on the text message notifications previously introduced for stage progressions.You can send texts for:
- Stage changes, set up per stage, so you might text people when they’re shortlisted but stick to email for a rejection
- Formsto complete, and their deadline reminders
- Availabilityrequests
- Interviewsbooked and cancelled
- Parental consent, both to the candidate and to their parent
- Qualificationupload requests
- Offer letters, and offers withdrawn
The text option sits next to where the email notification is configured for each. Stages, forms, availability requests and parental consent templates each have their own, while interviews, qualifications and offers are under
Hire
> Settings
> Notifications
. 
Viewing calls and texts
The Phone calls tab on each application is also now named
Calls and texts
. Every text a candidate receives shows here alongside your logged phone calls, in a thread like a chat. 
Notes:
- If a candidate has applications for multiple jobs, they will all appear under the same log in the Calls and textstab. Texts and calls from other applications will be greyed out and labelled with the job they came from.
- Texts sent before 28 October will not show.
- SMS notifications are currently only available for Australian organisations with SMS turned on under Settings > Feature management > Add-ons.
- If a step is set to text only and the candidate has no mobile number, they will be emailed instead so nobody misses a form or request.
new
Onboarding
HR
Performance Reviews
Training
Forms
Choose When Position-Managed HR Templates Are Sent
You can now choose when the forms, surveys and trainings attached to a
position
are sent to an employee.When a position is added to someone’s profile, each item can be set to send at
onboarding
, on employment change
, or both
, instead of always going out at both
.You can set this from the position template. For each form, survey or training attached, you can choose:
- Onboarding:sent when someone starts in the position
- Employment change:sent when someone changes position
- Both

This is useful when something should only be sent at specific times, such as a uniform sizing form that is only relevant during onboarding, rather than every time an employee changes position.
You can alternatively set this from the HR template itself. Open a form, survey or training, go to the
When to send
tab and scroll to the Positions that manage this
section.
Following up on our pay run checklist, you can now mark wages and pension as paid. This is great for anyone who executes steps outside of Workforce, like paying wages through bank transfer or paying a pension provider other than NEST.
Here's what's new:
- Mark as paid:Click this on the wages or pension step. It'll turn green, show a Manual label and count towards checklist progress.
- Track payments:Optionally add a payment date and reference. You can also see who marked it as paid and when, or undo it if needed.

Learn more about the next steps after posting a pay run here.
new
Time Off
Manager Leave Balance Permissions
You can now control whether managers can view their team’s leave balances
separately from their own
.A user’s own leave balance is covered by the Employee role, while the balances of the staff they manage are now covered by
Leave Balances
> View
on their Manager
role. If you’d like managers to see their team’s balances, make sure this permission is enabled on the Manager role. If it’s turned off, managers will only see their own balance.

Employees can still see their own balances, and nothing changes for managers whose role already has this permission enabled.
If you have managers who were relying on the Employee role to see their team’s balances, you’ll need to enable
Leave Balances
> View
on the Manager permission level.Load More
→